Refund policy
Refund Policy (No Returns Accepted)
Thank you for shopping with us. We are committed to providing high-quality products and ensuring customer satisfaction. Please read our policy carefully before making a purchase.
No Returns
All sales are final. We do not accept returns or exchanges for any products purchased.
Refunds for Damaged Items
While we do not accept returns, we understand that issues may occasionally occur during shipping. If your item arrives damaged or defective, you may be eligible for a refund.
To request a refund:
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Contact us within 15 days of receiving your order.
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Email us at Bumpbuddie@gmail.com with the following:
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Your order number
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A clear description of the issue
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Photos of the damaged product and packaging (if applicable)
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Refund Approval Process
Once we receive and review your request, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment within 5-10 business days.
Important Notes
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We reserve the right to deny refund requests that do not include sufficient photographic evidence.
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Requests submitted after the specified timeframe may not be eligible for a refund.
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Minor variations in color, texture, or appearance that do not affect product functionality are not considered defects.
If you have any questions, please contact us at Bumpbuddie@gmail.com.
Thank you for your understanding and support.